# Laleo Chat

Laleo Chat is a free website live agent chat, visitor intelligence, browser voice, and browser video product. Site owners add one JavaScript snippet or install the WordPress plugin, then manage live visitors, chat, calls, notifications, webhooks, API tokens, SIP routing, and analytics from the Laleo dashboard.

Key public pages:
- https://laleo.chat/ - product overview for live visitor chat, website calls, and visitor analytics
- https://laleo.chat/live-agent-chat-website-plugin - install instructions for any website
- https://laleo.chat/sip-peering-website-calls - route website calls into a customer PBX or SIP trunk
- https://laleo.chat/live-chat-voice-video-pbx-bridge - how live chat, browser voice/video, and existing PBX routing work together
- https://laleo.chat/talk-to-sales-website-widget - let ready website visitors reach Sales by chat or browser call
- https://laleo.chat/reduce-toll-free-call-costs - browser voice and SIP routing cost-reduction use case
- https://laleo.chat/live-voice-video-lead-conversion - live voice and video for website lead conversion
- https://laleo.chat/wordpress - WordPress plugin download and setup instructions
- https://laleo.chat/developers - API, MCP, webhooks, and agent tooling guide
- https://laleo.chat/crm-integrations - CRM-ready webhook and API integration use cases
- https://laleo.chat/pricing - current free plan and planned telephony paid features
- https://laleo.chat/blog - indexed Laleo stories and use cases
- https://laleo.chat/why-laleo - the Laleo origin story

Machine-readable developer resources:
- https://laleo.chat/llms-full.txt - complete LLM guidance for product, API, MCP, webhook, and install flows
- https://laleo.chat/openapi.json - OpenAPI 3.1 document for GPT Actions, automation agents, and customer integrations
- https://laleo.chat/.well-known/ai-plugin.json - ChatGPT-style plugin manifest using user-provided bearer auth
- https://laleo.chat/mcp - authenticated MCP-compatible JSON-RPC tool endpoint. Claude-compatible remote connectors use Laleo OAuth; direct API jobs may use Authorization: Bearer <personal access token>.
- https://laleo.chat/developers - human and agent setup instructions, including login, OAuth MCP, PAT creation, OpenAPI, and webhooks

Current offer:
- Free signup with email OTP
- Free widgets, website visitor tracking, chat, browser voice, browser video, WordPress plugin, and manual snippet install
- Starter and Teams plans add SIP trunk peering, PSTN forwarding, more concurrent conversations, and more seats
- Annual billing is available for paid plans, with at least 25% savings against month-to-month pricing
- Visitor APIs expose live session timing: total time online in the current browser session, time on current page, counted page/click/scroll/change events, idle time since last real site interaction, and new-vs-returning signals
- Approved paid accounts can enable audio call recording per widget. PSTN/SIP calls record server-side through FreeSWITCH; WebRTC calls record from the operator browser or Laleo mobile WebView and upload audio chunks for MP3 storage and optional local Whisper transcription.